Our Trusted Seller and Blacklist Seller lists are both derived from buyer feedback. We do not accept emails from sellers. As a seller, you may request your customers to send feedback emails to us.
Rule1:Send an email using your order email address to [email protected]
To initiate the feedback process, you will need to send an email to the seller’s designated feedback email address with your order email address.
Rule2:Include the necessary information in the email
In your email, you should include the following information:
- – Order date
- – Date the product(s) were received
- – Product link
- – Payment record
- – Actual product picture(s)
- – Communication record
Be sure to provide as much detail as possible as this will help the seller better understand your feedback.
Rule3:Provide detailed reasons for negative feedback, if applicable
If you are leaving negative feedback, it’s important to provide the seller with detailed reasons for your dissatisfaction. Additionally, you should also include pictures of the product(s) to substantiate your claims.
Rule4:Important reminder – Only emails from real buyers will be accepted
It’s important to note that only emails from genuine buyers will be accepted. This ensures that the feedback is coming from customers who have actually purchased and received the product(s). Any emails from sellers will not be considered.
In conclusion, providing feedback is an important part of the online shopping experience and can help other buyers make informed decisions. By following the steps outlined above, you can submit your feedback to sellers in an effective and efficient manner.